Guide: How to retrieve lost Enrolment ID or Aadhaar number from your mAadhaar app

Many a time Aadhaar users have to run from pillar to post after losing their enrolment ID or Aadhaar number. However, now there is no need to worry since UIDAI from its official Twitter handle has devised a method to retrieve the lost Enrolment ID or Aadhaar number.

- Lost enrolment ID or Aadhaar number can be retrieved from your mAadhaar app

- The OTP will be sent to the mobile number registered in the person's Aadhaar.

- Download mAadhaar App from:

https://tinyurl.com/yx32kkeq (Android)

https://tinyurl.com/taj87tg (iOS)

You can retrieve lost Enrolment ID or Aadhaar no. from your #mAadhaar app. The OTP will be sent to mob. number registered in the person's Aadhaar.
For more services, download and install the #NewmAadhaarApp from: https://t.co/62MEOeR7Ff (Android) https://t.co/GkwPFzuxPQ (iOS) pic.twitter.com/8ltz8YRbZw

— Aadhaar (@UIDAI) December 30, 2019

mAadhaar App

According to UIDAI, "With the goal of reaching out to large numbers of smartphone users the new mAadhaar is released by Unique Identification Authority of India. The App features an array of Aadhaar services and a personalised section for the Aadhaar holder who can carry their Aadhaar information in form of a soft copy, instead of carrying a physical copy all the time."

The key features in mAadhaar:

Multilingual: In order to ensure the Aadhaar Services are accessible to linguistically diverse residents of India, the menu, button labels and form fields are provided in English as well as in 12 Indian languages (Hindi, Assamese, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil, Telugu and Urdu). After installation, the user will be prompted to select any of the preferred language. However the input fields in the forms will accept data entered in English language only. This is done to help user avoid facing the challenges of typing in regional languages (due to limitation in the mobile keyboards).

Universality: Resident with or without Aadhaar can install this App in their smart phones. However to avail personalised Aadhaar services the resident will have to register their Aadhaar Profile in the App.

Aadhaar Online Services on Mobile: The mAadhaar user can avail the featured services for themselves as well as for any other resident seeking Aadhaar or related help.

The functionalities are broadly grouped as :

Main Service Dashboard : Direct access to download Aadhaar, Order an Reprint, Address Update, Download offline eKYC, Show or Scan QR Code, Verify Aadhaar, Verify mail/email, retrieve UID/EID, Request for Address Validation Letter

Request Status Services : To help resident check status of various online requests.

My Aadhaar: This is a personalised section for Aadhaar holder where resident will not have to enter their Aadhaar number to avail Aadhaar services. In addition this section also provides facility for the resident to lock/unlock their Aadhaar or Biometric Authentication.

Aadhaar Locking – Aadhaar holder can lock their UID/Aadhaar number anytime they wish.

Biometric locking/unlocking secures biometric authentication by locking biometrics data. Once resident enables Biometric Locking system their biometric remains locked till the Aadhaar Holder chose to either unlock it (which is temporary) or Disable the Locking system.

TOTP generation – Time-based One-Time Password is an automatically generated temporary password which can be used instead of SMS based OTP.

Update of profile – To updated view of Aadhaar profile data after successful completion of update request.

Sharing of QR code and eKYC data by Aadhaar Number holder helps Aadhaar user share their password protected eKYC or QR code for safe and paperless verification.

Multi-profile: Aadhaar holder can include multiple (upto 3) profiles (with same registered mobile number) in their profile section.

Locate Enrolment Center helps user find nearest Enrolment Center.