PhonePe users can now request and confirm money transfer; no need for any other app

One of the leading digital payments platform in India, PhonePe has made the life of its users easier by introducing a new feature. The platform on Monday announced that it has introduced a new chat feature to its app which will allow PhonePe users to connect on the app itself. A similar feature is already available on other payments apps like Google Pay.

"Using chat, PhonePe users can now have a conversation with each other while requesting money or confirming the receipt of a payment without needing any other messaging app. This also enables users to keep track of their transactions along with the conversation history," PhonePe said in a statement.

The feature was launched a few weeks back for both the Android and iOS operating systems and has been rolled out to all the 185+ million PhonePe users. The company claims that the early response to the feature has been good with users already posting more than 2 million new text messages on PhonePe every day.

"PhonePe chat makes it really easy for our users to send money to their contacts while having a conversation. A user’s transaction history on the PhonePe app is displayed in the chat flow, making it a highly engaging experience. In the coming weeks, we will enhance PhonePe chat with features like group chat which will make it easy for users to request/collect money from friends and family on the platform," Rahul Chari, Co-Founder & CTO, PhonePe said.

How to use PhonePe chat?

The feature comes as an integrated experience within the money transfer flow on the app.

- You need to open the app.

- Select the contact from the contact list.

- You will have two options - ‘Chat’ and ‘Send’.

- Click on ‘Chat’ to send a message.

- ‘Send’ to make a payment.